Information Systems for Solutions to AAHS †MyAssignmenthelp.com

Question: Discuss about the Information Systems for Business Professionals. Answer: Introduction The aim of this particular report is to give relevant solutions to AAHS or Animal After Hour Services. AAHS is a popular veterinary hospital, which is running for last few years in Gold Coast and Brisbane Southside. It was started by Dr. Terry King seven years ago with his nephew, for treating injured animals after office hours, when normally veterinary practices are closed. The most common examples of cases in this hospital include snake bites, consumptions of foreign bodies or toxic substances that are solely harmful for the animals. Small accidents are also very common here. Slowly, this organization has gained popularity and thus expanded to locations such as Carrara and Jindalee. They have employed more people in the organization and currently 15 doctors, 30 nurses, 10 administrative staffs, one handyman and one book keeper are working there. However, Dr. Terry is concerned about the cost and complexity of IT setup in his hospital. He is mainly worried about the safety as well a s security of the system, various logistics issues like payroll processing and many more. Moreover, he wants an interface that would help to access him records of animal treatment from other doctors. He wishes that the patient owners would be getting regular online updates of their well being and this would result into reducing the continuous phone calls about the well being of the patients. He even wants the data of the client should be stored in an extremely secured system so that they can easily access data and take print outs or download the statement or notes for treatment. These are required as these are utilized for insurance purpose. This report is provided in the form of an annotated bibliography that would be answering all the seven issues or problems for the information system of AAHS or Animal After Hour Services. This particular annotated bibliography comprises of six peer reviewed articles for solving all the dilemmas. For each of the six references, a brief explanation is provided with a specific paragraph that would outline the importance of the case study with the article. Hirschheim, R., Klein, H. K. (2012). A glorious and not-so-short history of the information systems field.Journal of the Association for Information Systems,13(4), 188. This article clearly depicts the definition and the important details regarding information system. The history of information system started around forty years back and till today, it is providing excellent technology for the benefit of the technological world. There are various advantages of information system. This article has helped to understand the complete evolution of technology or rather information system in terms of four distinct eras. The difference between the information systems between these four eras are properly explained here. The importance of information system is also given here. This article is selected for providing answer to question 1 and question 4 of the case study of AAHS or Animal after Hour Services. Information system can be simply defined as the structured system for the purpose to store, collect, communicate and organize data or any type of information. The proper collection, processing, filtration and distribution of information are done with the help of information system. It is nothing but a set of various elements, which interact with each other for producing perfect and accurate information. The most important advantage of this information system is that it majorly focuses on the internal information. It runs a completely computer based database for properly executing an information system. There are various types of information systems, such as transaction processing system, management information system, decision support system, expert systems as well as neural network and organizational information system. Since, AAHS is a small veterinary hospital, they should opt for management information system for their business. MIS is the simplest form of information system that helps to manage and integrate the entire system of data processing, collection and retrieval extremely easily and smoothly. AAHS would be benefitted if they will select MIS for their organization. This information system would manage all the business problems and make business decisions that are faced by the organization . This journal article describes about the role of information system for fulfilling the customer requirements or customer needs. The customers or the clients are the most important part of an organization. If the organization will not be able to fulfil the demands or wishes of the customers, the organization will face major losses in their business. The information system is utilized in almost every organization to complete or fulfil the demands of the customers. Customer satisfaction is the core term that is utilized in marketing for the proper measurement of product or service supply by an organization to meet the customer requirement. Moreover, this is done for the purpose of management and improvement of the business. The most significant advantages of information system include greater facility of performance, information updates, and improvement in service quality, auto updating and many more. The information system is solely responsible for the enhancement and improvement of co mpetitive advantages in any organization. The selection of this particular article is done for answering the question 3 of this case study. AAHS have various key or vital information requirements. These information requirements of AAHS mainly include objectives, goals, time constraints, technical constraints, economic constraints, procedures and security constraints. These are considered as the most significant information requirements of AAHS. For obtaining the goals and objectives that Dr. Terry has for this organization, the information system plays the most significant role. This system would be storing all the records of the patients and thus the patient parties would be able to fetch required information. For the time and technical constraints, information system would be reducing the time and technical faults easily. For the economic constraint, information system is considered as the most cost effective way to store any information and for the security constraint, it is again considered a the secured and the safest w ay to store and retrieve information, which would be extremely important for improving and enhancing competitive position of this organization . This book has properly mentioned about the various security issues or problems in information system. Although information system has various advantages or benefits for the system, there are various disadvantages present within it as well. These problems mainly include the type of attacks that occurs within the information system. They make the system extremely vulnerable and the data often gets lost. The most important demerit of this system is that once the data or the information gets lost in the system, it is nearly impossible to recover that data and thus the information loses confidentiality. However, this information system does provide a specific type of security to their system for stopping the threats or vulnerabilities from entering into the system. The hackers are also stopped in this process. This reference was selected for solving the various problems in the systems or businesses of AAHS. The various business or system problem that this particular organization are facing mainly include the cost and complexity of the IT set up in the hospital, making the system shareable on sites, security and safety of data, logistical issues, auto updating of information, interfacing of access of the treatment records from the regular veterinarians to AAHS veterinarians and online updating of well being of the patients. As per the priority of the problem list, the first priority should always be on the security of the system. The second priority is given on the budget of the system that is the cost and complexity. As AAHS is a medium sized organization, the expenses or complexities should not exceed limit. The third priority is the logistical issues. The fourth priority is given on the share ability of system on sites and the last priority is the interfacing of access of records and aut o updating of information . This article demonstrates a clear idea about the role of information and communications system in communication. ICT is ruling the entire world and is an extended form of information system. It helps to solve all types of multifaceted problems for human beings. It is considered as one of the most important resources in communication or collaboration. The communication and collaboration helps to integrate and mix up with people so that the end result is excellent and there is no such problem. When this communication is mixed up with technology, the application is termed as the most successful one and could be easily utilized by any organization. The selection of this particular article is done for the purpose of answering the question 5 of the case study of AAHS or Animal after Hour Services. An intranet is the type of private network that is operated by any huge organization that utilizes internet. An extranet is a type of intranet, which could be easily accessible to some particular individuals outside the organization. Sometimes, it is also shared by one or more companies. AAHS can easily as well as strategically utilize the connections of internet, intranet and extranet for engaging with their major stakeholders and fulfilling the various collaboration and communication requirements. Since, AAHS is a medium sized organization, they can utilize these connections for various requirements like researching their competition, buying and selling, advertising, connecting with their customers, collaborating with the branches and many more. Moreover, they could utilize extranet in their head office and use the connection of inter net in all of their offices. This would be the perfect combination of technology and communication . This article provides a brief description about the various cyber security or information securities an information system comprises of. The various cyber threats in any information system make the system extremely vulnerable. Moreover, few threats are there that are known as intentional threats. These types of threats are caused by the employees of the organization. There are various measures to solve these issues. AAHS can encounter few security issues in their information system like DDoS attacks, identity theft, hacking and spoofing. For solving these issues, the antivirus and the firewall should be installed and should be regularly updated by the organization. It is the responsibility of all the stakeholders of the organization, including the customers to maintain and follow these security issues. There are some ethical issues as well, which include harassment, discrimination, wrong access of social media, fake transactions and many more. For stopping these ethical issues, a proper ethics should be maintained within the organization and if anybody is found violating rules strict actions should be taken . This article encounters a brief idea about the change management in any particular public organization. Change is extremely important for any organization as it brings out new ideas and strategies within the company. The management of the company is responsible for any type of change and the decision of this change solely depends on the stakeholders of the organization. Information system plays an important role for this change management and controls the entire change perfectly. This article was selected for answering the question number 6 of the case of AAHS. They are going to implement information system within their organization and this is going to bring an important change within the company. The most significant changes within the company include advanced technology, auto updating information, better management of the technical factors, time management, erasing economic constraints, lack of complexity and many more. All the employees or staffs of the organization do not have to learn any new thing for understanding the information system. It is extremely simple and AAHS would easily manage these organizational changes. Thus, they will not face any problem for these changes and rather would be implementing the changes with ease . References Hirschheim, R., Klein, H. K. (2012). A glorious and not-so-short history of the information systems field.Journal of the Association for Information Systems,13(4), 188. Bajdor, P., Grabara, I. (2014). The Role of Information System Flows in Fulfilling Customers Individual Orders.Journal of Studies in Social Sciences,7(2). pp. 96-106. Peltier, T. R. (2013).Information security fundamentals. CRC Press. MBAM, B. C. (2017). Information and communication technology (ICT) in communication profession.International journal of communication,5(1). Von Solms, R., Van Niekerk, J. (2013). From information security to cyber security.computers security,38, 97-102. Kuipers, B. S., Higgs, M., Kickert, W., Tummers, L., Grandia, J., Van der Voet, J. (2014). The management of change in public organizations: A literature review.Public administration,92(1), 1-20.